In a market with many different energy suppliers and intense competition, affinity insurance can give your customer relations a boost and help you stand out by offering additional services. Affinity insurance is a win-win solution for both you and your customers. So, stop waiting and contact an expert to set up an affinity program that’s in line with your business!
Your affinity program in the energy sector
Customized coverage as part of an affinity program for the energy sector
Affinity insurance aims to deliver services tailored to each client’s business, in order to offer you a customized portfolio of products. As an energy utility, the coverage you offer through your affinity program needs to fit perfectly into your energy account registration process:
- Payment coverage (of costs in the event of a medical leave of absence, death, etc.)
- 24/7 gas, electricity and plumbing assistance
- Parametric coverage (in the event of excessive consumption levels)
- Extended coverage
We tailor your affinity insurance to your needs and your specific objectives, while remaining competitive on the market.
Affinity programs for the energy sector: A service designed to retain customers, generate additional margin and make you stand out
The market for affinity insurance that specializes in the energy sector is growing, with attractive opportunities for energy suppliers that want to diversify their services and strengthen their customer relations.
With an affinity program, you can give your customers access to extensive, high-value coverage. Thanks to this add-on service, customers who have enrolled in your affinity insurance are more likely to stay with you.
An affinity program can also help you balance your business portfolio, putting you in a better position to handle economic fluctuations and ups and downs in the market. And don’t forget that insurance can be a source of additional margin!
Affinity programs for the energy sector: Guidance through every step of your project
When you entrust us with setting up your affinity insurance, you reap the benefits of the expertise of a brokerage that specializes in this field. We also manage your affinity program, giving you access to our teams on a daily basis for every stage of your affinity program, from your request for proposals to claims handling, by way of negotiations with insurers, the enrollment process, contract management, receipt of payments and collections.
Throughout the course of your affinity program, we hold regular update meetings with you. During those meetings, we examine the program, its sales results and the IT projects currently under way, to ensure your portfolio always performs as well as possible.
We are committed to continuously optimizing your affinity program, for example by regularly conducting satisfaction surveys to identify any areas for improvement, such as claims processing times or quality of service. As an energy utility, it is essential for you to offer the best possible experience to your customers, so you can maintain a strong brand image, and we have a key role to play in ensuring the overall satisfaction of those customers who have signed up for your affinity program.
Who should use an insurance brokerage that specializes in affinity programs and why?
For more than 15 years now, Verspieren has specialized in affinity insurance and offered support and guidance to many enterprises, ranging from startups to listed companies, in developing affinity programs for their customers.
At Verspieren, we believe that keeping an eye on customer satisfaction is the best way to improve affinity insurance, which is why we analyze customer feedback and conduct multiple surveys every year. As a result, we can identify avenues for improving your affinity insurance that are closely aligned with your customers’ expectations.
In addition to being a brokerage, we also set up and manage your affinity program, meaning your customers are safe in the hands of affinity insurance specialists.